I do not know what's your problem sending emails to us, it may be your firewall or email system. Anyway, the modules you can order from our order page: http://www.mewsoft.com/Order/Order.html As for our custom work for doing the upgrade ourself, you can order 2 hour custom work ($100) and we will do upgrade to the latest version includes the support for the Snapshot Manager (BUT not including the Snapshot Manager Software which is $79 you can order separately). | 