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Sunday, September 08, 2024 01:56 AM |
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SOFTWARE ERROR MESSAGE |
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First Post Posted on: 04-17-10 11:31 PM |
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We are getting the following when trying to upload auction images on our site.\
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Can some body please help us fix the problem?\
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"Software error:\
Can't locate object method "newFromGif" via package "GD::Image" at /home/student/public_html/cgi-bin/auction/SellLib.pm line 743."\
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raider ![raider's personal page](http://www.mewsoft.com/forums//theme/Default/aboutme.gif) |
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blkcloud ![blkcloud's personal page](http://www.mewsoft.com/forums//theme/Default/aboutme.gif) |
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Re: SOFTWARE ERROR MESSAGE |
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Reply #: 2 Posted on: 04-18-10 01:53 AM |
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We're really having problems here!!!\
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I'm sure the solution to our issues are probably obvious and have been covered before in the forum - which we have overlooked.\
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But Mewsoft, can we get your support too with any one of our recent postings?\
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Thank you |
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blkcloud ![blkcloud's personal page](http://www.mewsoft.com/forums//theme/Default/aboutme.gif) |
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Re: SOFTWARE ERROR MESSAGE |
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Reply #: 3 Posted on: 04-18-10 01:56 AM |
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Thanks Raider - I'll contact my host about that and look at the FAQ\
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Cheers |
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blkcloud ![blkcloud's personal page](http://www.mewsoft.com/forums//theme/Default/aboutme.gif) |
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Re: SOFTWARE ERROR MESSAGE |
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Reply #: 4 Posted on: 04-18-10 02:56 AM |
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Thanks Raider - I'll contact my host about that and look at the FAQ\
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Cheers |
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blkcloud ![blkcloud's personal page](http://www.mewsoft.com/forums//theme/Default/aboutme.gif) |
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Re: SOFTWARE ERROR MESSAGE |
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Reply #: 6 Posted on: 04-18-10 01:32 PM |
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Raider and Mewsoft,thanks for looking at it for us.\
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I've been in contact with my hosts who confirms at this point to have updates with the latest versions that are coming packaged with Apache and Cpanel.\
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They suggest that some of the error messages on my logs have problems with permissions and paths.\
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I have gone through all the directories and they all seem to have the right permissions and I think the paths are also properly pointed.\
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I would be grateful if you were to look at the path we've used to see if they are right\
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/home/mewsoft/public_html/cgi-bin/auction\
http://www.mewsoft.com/cgi-bin/auction\
/home/student/public_html/html/auctions\
http://www.mewsoft.com/html/auctions\
/home/mewsoft/public_html/html/auctions/aboutme_data\
/home/mewsoft/public_html/html/auctions/aboutme\
http://www.mewsoft.com/public_html/html/auctions/aboutme\
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Thanks |
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blkcloud ![blkcloud's personal page](http://www.mewsoft.com/forums//theme/Default/aboutme.gif) |
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Re: SOFTWARE ERROR MESSAGE |
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Reply #: 8 Posted on: 04-18-10 05:52 PM |
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I merely used "mewsoft" as an example for where my domain name would be....\
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But is the structure right?\
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Cheers |
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Re: SOFTWARE ERROR MESSAGE |
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Reply #: 11 Posted on: 04-19-10 09:35 AM |
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Hi - this is confusing. This is the latest reply I've received from my host.\
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Support Admins report we are actually upgraded to the LATEST STABLE release of GD"gd-2.0.33" \
Also the error you are getting is ususally NOT becaus of the latest version but rather because the later versions DO NOT support gif. \
So its rather the oppisite its not that the version is to old but rather too new.. | \
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raider ![raider's personal page](http://www.mewsoft.com/forums//theme/Default/aboutme.gif) |
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Re: SOFTWARE ERROR MESSAGE |
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Reply #: 13 Posted on: 04-19-10 11:32 AM |
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Thanks Raider, really appreciate your help todate trying to put this script together.\
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WELL, WE'VE DROPPED USWDH AS A HOST!!!! CUSTOMER SERVICE SIMPLY WASN'T ALL THAT....\
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We've now signed up with HOSTGATOR.COM and let's hope we can finally get this show on the road.\
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Mewsoft, do we qualify for a FREE installation considering the purchase was made via this site???\
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mewsoft ![mewsoft's personal page](http://www.mewsoft.com/forums//theme/Default/aboutme.gif) |
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Re: SOFTWARE ERROR MESSAGE |
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Reply #: 14 Posted on: 04-19-10 12:13 PM |
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Just email me for free installation: Please send us these info: website address: FTP address or IP: FTP user: FTP password: also, please create a mysql database and send its info: Mysql host: localhost mysql database name: mysql database user: mysql database password: If you do not know how to create a mysql database, please send your site control panel URL and login and we 'll create it for you. |
Mewsoft Support www.mewsoft.com
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blkcloud ![blkcloud's personal page](http://www.mewsoft.com/forums//theme/Default/aboutme.gif) |
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Re: SOFTWARE ERROR MESSAGE |
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Reply #: 15 Posted on: 04-19-10 04:48 PM |
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Sent you an email. Just checking for your email address.\
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